Things have not been good. Until yesterday, I didn’t gain any confidence I could even begin a routine such I described in the previous entry, one that would actually facilitate my construction of this piano-vocal score within the next five months. Since the previous entry, I’ve succeeded only in notating the initial underscore, which is 24 measures of slow nothingness. Even that was left unfinished because I couldn’t remember how to insert text into a Finale score (cues, etc.) even though I clearly knew how to do it the last time I created a score, back in 2008.
I finally wrote to tech support, being as Finale has discontinued their phone support, and got a lecture in return. Whoever answered the request objected that it was not a “technical request” – I suppose that means the software wasn’t crashing, or whatever. I don’t know what other kind of issue it was supposed to be. All I knew was that I woke up depressed and unmotivated as usual, and that when I saw his impertinent, impetuous response, my depression transformed rapidly into a livid rage. I won’t quote my first reply, but here is my second:
I apologize for the foul language. I am an old guy and we do not “flex” as easily as the younger people in this world. I had somehow expected a direct answer — not a lecture.
Somehow, years ago, when I wrote the score represented on the link below, I knew how to do what I had requested. Now I *still* don’t know. Finale, like every other program, keeps changing all its names of commands, and a guy like me just cannot keep *up* with all that.
As you can see, in those days I knew how to do this. I did not abuse your support service. I contact you people as infrequently as possible out of respect for you. To be treated in turn with total disrespect is what enraged me.
You could have answered my question directly, like you guys would have done when you still had phone support. You could have shown me some respect. Now I have to weave my way through a bunch of tutorials until I happen upon the answer that I’d have gotten in five minutes from phone support? I am not a musical nit-wit, but what I’m telling you is that I am getting old and I have a deadline to meet. It’s called DEATH and I am trying to get my life’s work done.
If you could please kindly tell where this “expression tool” is to be found on the toolbar, that would be a wonderful start. After that, please answer my politely well-worded questions, directly. I repeat, I did not need a lecture, young man — any more than I needed your D— R——— to squeeze $350 out of me on a technicality when I was practically starving to death on the streets.
Composing and arranging music is important to me. Notating all the music I’ve “written in my head” is important to me, so that other musicians can play it after I die. I can’t even *think straight” after being blown off the way you just blew me off – much less wrap my mind around finding all these damned new commands for something I could have done on Finale 2008 back in 2008.
Please show some respect next time. At this rate, I will DIE before I get this musical score notated. Show some respect for the elderly, and for lifelong dedication to Music, if you please.
Anyway, so that’s where it is, and here’s my crassly placed request for financial assistance once again: please help is possible. Damn – I want to get my work done! Tired of being so broke I can’t think straight!!
But it’s all my fault. I should never have quit that church gig. I blew off 33% of my income because I couldn’t handle the disrespect I was getting from those finicky Choir ladies. It’s some thing I acquired post-50’s in my life. It comes from having landed on the streets where I had to desensitize myself to the constant flow of disrespect I was receiving from practically everybody in my midst. Then suddenly, I get a job and a new place to live in a different part of the world, and I’m overjoyed to finally be treated with normal, human respect and dignity. I got so much work done between July 27, 2016 and March 4, 2017 it isn’t funny.
But since then? I just can’t get with it, and it’s killing me. I don’t know if I should even try for the rest of this day. I should just say, okay, the week failed, I didn’t get it together, I let all the obstacles overwhelm me. But – daylight’s burning, I’m not going to live forever, I’m an old man, I brought up a daughter and a stepdaughter — or at least tried to. I just wish I could somehow come to learn from my mistakes, and do the right things in life, but since I can’t — at least, dear Lord, please let me get my work done before I die.